Australia's most secure
There are different levels of security depending on the customer contact solution.
Requirements can vary in the physical nature of the operation (secured entrance, ceiling mesh, biometrics), in the security of the data (comms room and desktop), as well as ensuring employees pass relevant (police) checks and security clearances.
Excelior understands security measures better than any other service provider in Australia. We designed, implemented and manage the customer contact solution for the Australian Taxation Office (ATO), making us Australia's most secure contact centre operation.
Other clients include the Department of Defence and the Office of the Prime Minister. Excelior is fully compliant with the highest international security standards.