Excelior forms client partnerships to deliver optimised customer contact solutions regardless of location. We analyse the function and recommend a service delivery point that suits the needs of the business. 

We manage four contact centres through regional and metropolitan Australia to provide inbound and outbound voice services and secure back-office processing.  Through our global alliance partnership we offer access to an additional 40 sites across India, the UK, the Philippines, the US and Mauritius.

Excelior is a pioneer of 'nearshore' and has clients serviced by our operation in Burnie, Tasmania.  Nearshore offers some of the cost advantages offshore, whilst maintaining Australian-delivered customer contact.